Framework agreement · Crown Commercial Service

Debt Resolution Services

Reference RM6226 Live Standard Runs to 13 December 2026

Public sector customers can access debt recovery and associated services including data, fraud and error, litigation and spend analysis recovery.

Lots

1 lot on this agreement.

  • Managed Collection Services

    Provides access to two Managed Service Providers (MSP). Each MSP will manage a panel of Debt Collection Agencies (DCAs) who are FCA authorised and regulated. The DCAs offer desk based collection services, contacting your customers directly to arrange repayment of outstanding debts The MSPs will use data to create debt recovery strategies based on customers' individual circumstances. They will then…

Appointed suppliers

2 suppliers appointed. The award column counts contracts won anywhere in UK public procurement, not only through this agreement.

Supplier Public contracts won
SOPRA STERIA LIMITED 86
TDX GROUP LIMITED 5

A dash means we hold no award record under that supplier name — it does not mean they have won nothing. Matching is by normalised company name, so a supplier trading under several names may be counted under one of them.

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