Framework agreement · Crown Commercial Service

Debt Resolution Services 2

Reference RM6366 Live Standard Runs to 18 February 2030

UK government and public sector bodies can access debt recovery services such as direct debt collection, managed enforcement services, process servers, data services and spend analytics and recovery services.

Lots

9 lots on this agreement.

  • Direct Debt Collection

    Financial Conduct Authority (FCA) regulated debt collection agencies.

  • Spend Analysis and Recovery Services (SARS) – Utilities Spend Recovery Review

    Tariff analysis, climate change levy, distribution charges, analysis and recovery.

  • Managed Enforcement

    A managed service for enforcement.

  • Process Servers

    The legal delivery of official legal documents.

  • Data Solutions

    Full service data, reports, credit reference and affordability.

  • Spend Analysis and Recovery Services (SARS) – Accounts Payable Review

    Spend recovery from overpayments or unpaid credit notes.

  • Spend Analysis and Recovery Services (SARS) – Contract Compliance General Review

    Recover overpayment or under recovered balances.

  • Spend Analysis and Recovery Services (SARS) – Telecoms Spend Recovery Review

    Identify overpaid, overcharged, made in error and analysis of call plans.

  • Spend Analysis and Recovery Services (SARS) – Specialist VAT Review

    Overpaid VAT rates and exemption calculations.

Appointed suppliers

Showing 20 of the 39 suppliers appointed to this agreement. The award column counts contracts won anywhere in UK public procurement, not only through this agreement.

The publisher lists them all at Crown Commercial Service.

Supplier Public contracts won
CAPITA BUSINESS SERVICES LTD 230
EXPERIAN LIMITED 77
EQUIFAX LIMITED 18
ADVANTIS CREDIT LIMITED 8
BASWARE HOLDINGS LIMITED 8
ADVANCED DEMAND SIDE MANAGEMENT LIMITED 7
APLX LTD 4
ACT CREDIT MANAGEMENT LIMITED 3
ARC (EUROPE) LIMITED 3
ARDENT CREDIT SERVICES LIMITED 2
BILL GOSLING OUTSOURCING LIMITED 2
CAPITAL RESOLVE LIMITED 2
COLX LIMITED 2
COST CLARITY LIMITED 2
CREDIT STYLE LIMITED 2
FLEXIBLE TECHNOLOGY SOLUTIONS UK LIMITED 2
BW LEGAL 1
BERTHOLD BAUER CONSULTANTS —
COEO UK —
DCBL —

A dash means we hold no award record under that supplier name — it does not mean they have won nothing. Matching is by normalised company name, so a supplier trading under several names may be counted under one of them.

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