Framework agreement · nhssbs
Patient/Citizen Communication, Engagement and Hybrid Mail Solutions
The Patient/Citizen Communication, Engagement and Hybrid Mail Solutions Framework Agreement enables organisations to deliver timely, personalised and accessible communications that empower citizens and improve operational efficiency.
Lots
7 lots on this agreement.
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Lot 1 Digital (online) communications
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Lot 2 Messaging
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Lot 3 Voice
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Lot 4 Hybrid mail
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Lot 5 Patient/Citizen experience
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Lot 6 Workforce communications
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Lot 7 Combined solutions
Appointed suppliers
33 suppliers appointed. The award column counts contracts won anywhere in UK public procurement, not only through this agreement.
| Supplier | Public contracts won |
|---|---|
| Civica UK Ltd | 540 |
| Ricoh UK Ltd | 132 |
| Serco Ltd | 109 |
| Netcall Technology Ltd | 93 |
| Harlow Printing Ltd T/A Harlow Solutions | 68 |
| CFH Docmail Ltd | 61 |
| Adare SEC T/A Mail | 60 |
| IQVIA Ltd | 41 |
| PSL Print Management Limited | 39 |
| Paragon Customer Communications (London) Ltd | 28 |
| Synertec Ltd | 24 |
| Continuous Dataprint (UK) Ltd | 22 |
| Cinos Limited | 20 |
| Picker Institute Europe | 19 |
| ICNH Ltd T/A DrDoctor | 17 |
| SocialOptic Ltd | 17 |
| Aire Logic Limited | 14 |
| MBA Group Ltd | 12 |
| IMImobile Europe Ltd | 10 |
| Attend Anywhere PTY Ltd | 7 |
| EBO.ai (UK) Ltd | 6 |
| Trinsic Limited | 6 |
| iWGC Ltd | 5 |
| Penpole Consulting Ltd | 5 |
| RIVIAM Digital Care | 5 |
| Service Level Management Ltd | 5 |
| Zesty Ltd | 5 |
| ResQ Limited | 4 |
| X-On Health Ltd | 4 |
| Webpost Ltd | 3 |
| Med Automation Ltd | 2 |
| Micom Technologies Ltd | 1 |
| Allied Publicity Services Limited | — |
A dash means we hold no award record under that supplier name — it does not mean they have won nothing. Matching is by normalised company name, so a supplier trading under several names may be counted under one of them.
Looking for work through this agreement?
DataScene Tenders tracks notices that mention patient-citizen-communication-engagement-and-hybrid-mail-solutions, alongside every UK public-sector tender and contract award, with AI scoring to show which are worth bidding for.