Framework agreement · nhssbs

Patient/Citizen Communication, Engagement and Hybrid Mail Solutions

Reference patient-citizen-communication-engagement-and-hybrid-mail-solutions Live Runs to 15 February 2030

The Patient/Citizen Communication, Engagement and Hybrid Mail Solutions Framework Agreement enables organisations to deliver timely, personalised and accessible communications that empower citizens and improve operational efficiency.

Lots

7 lots on this agreement.

  • Lot 1 Digital (online) communications

  • Lot 2 Messaging

  • Lot 3 Voice

  • Lot 4 Hybrid mail

  • Lot 5 Patient/Citizen experience

  • Lot 6 Workforce communications

  • Lot 7 Combined solutions

Appointed suppliers

33 suppliers appointed. The award column counts contracts won anywhere in UK public procurement, not only through this agreement.

Supplier Public contracts won
Civica UK Ltd 540
Ricoh UK Ltd 132
Serco Ltd 109
Netcall Technology Ltd 93
Harlow Printing Ltd T/A Harlow Solutions 68
CFH Docmail Ltd 61
Adare SEC T/A Mail 60
IQVIA Ltd 41
PSL Print Management Limited 39
Paragon Customer Communications (London) Ltd 28
Synertec Ltd 24
Continuous Dataprint (UK) Ltd 22
Cinos Limited 20
Picker Institute Europe 19
ICNH Ltd T/A DrDoctor 17
SocialOptic Ltd 17
Aire Logic Limited 14
MBA Group Ltd 12
IMImobile Europe Ltd 10
Attend Anywhere PTY Ltd 7
EBO.ai (UK) Ltd 6
Trinsic Limited 6
iWGC Ltd 5
Penpole Consulting Ltd 5
RIVIAM Digital Care 5
Service Level Management Ltd 5
Zesty Ltd 5
ResQ Limited 4
X-On Health Ltd 4
Webpost Ltd 3
Med Automation Ltd 2
Micom Technologies Ltd 1
Allied Publicity Services Limited

A dash means we hold no award record under that supplier name — it does not mean they have won nothing. Matching is by normalised company name, so a supplier trading under several names may be counted under one of them.

Looking for work through this agreement?

DataScene Tenders tracks notices that mention patient-citizen-communication-engagement-and-hybrid-mail-solutions, alongside every UK public-sector tender and contract award, with AI scoring to show which are worth bidding for.